Continue to shop safely with us online. Our Devon store is temporarily closed due to current restrictions

Delivery and Collection

Delivery and Collection

Collection

If you are local to our shop and would like to place an order online for collection, this option is free of charge and is available at checkout. Orders are usually ready for collection after 24 hours. Please bring your order confirmation email with you when you collect. Our shop address is:
Velvet and Parade
Combe Garden Centre
Hayne Lane
Gittisham
Devon
EX14 3PD

Delivery service update: Please note, some of our orders are dispatched via Royal Mail. Royal Mail have reported some longer delivery timescales than usual due to a significant increase in uptake for online Christmas shopping and the coronavirus-related measures that have been put in place in local mail centres and delivery offices. Please rest assured that Velvet and Parade orders are dispatched as quickly as possible after an order is placed but we are unable to guarantee our usual delivery timescales as postal delays are outside of our control. Thank you for your patience and understanding.

Last Christmas order date  - 1pm on 17th December

UK Mainland Delivery - Delivery costs are based on the weight and size of the items in the cart and are calculated at checkout.

  • Mainland UK - £3.50 - £10 - Delivery within 3 - 5 working days using Royal Mail.
  • Mainland UK Small Furniture, Lighting and Multiple Items - £15.00 - £22 - Delivery within 7 working days. Items included within this delivery option are small furniture items such as side tables, lamps and pendants, some mirrors, heavy and particularly fragile homeware or multiple items. Delivery using Royal Mail or alternative shipping provider. 
  • Mainland UK Large and Heavy Furniture - £38 - Delivery within 7 working days. Items included within this delivery option are armchairs, heavy items of furniture or more than two small furniture or lighting products.  Delivery using Royal Mail or alternative shipping provider.

    Rest of Europe Delivery

    • We are able to offer European delivery. Please contact us for more information by emailing info@velvetandparade.com

    Rest of the World Delivery

    • We are able to offer delivery to the United States of America. Please contact us for more information by emailing info@velvetandparade.com

    For more information on shipping and collection, or to add tracking, please get in touch by emailing info@velvetandparade.com