Delivery and Collection

Delivery and Collection


If you are local to our shop and would like to place an order online for collection, this option is free of charge and is available at checkout. Orders are usually ready for collection after 24 hours. Please bring your order confirmation email with you when you collect. Our shop address is:
Velvet and Parade
Combe Garden Centre
Hayne Lane
EX14 3PD

Delivery service update: Please note, some of our orders are dispatched via Royal Mail. Royal Mail have reported some longer delivery timescales than usual due to a significant increase in uptake for online shopping and the coronavirus-related measures that have been put in place in local mail centres and delivery offices. Please rest assured that Velvet and Parade orders are dispatched as quickly as possible after an order is placed. Thank you for your patience and understanding.

UK Mainland Delivery - Delivery costs are based on the weight and size of the items in the cart and are calculated at checkout.

  • Mainland UK - £3.50 - £10 - Delivery within 3 - 5 working days using Royal Mail.
  • Mainland UK Small Furniture, Lighting and Multiple Items - £15 - £22 - Delivery within 7 working days. Items included within this delivery option are small furniture items such as side tables, lamps and pendants, some mirrors, heavy and particularly fragile homeware or multiple items. Delivery using Royal Mail or alternative shipping provider. 
  • Mainland UK Large and Heavy Furniture - £38 - Delivery within 7 working days. Items included within this delivery option are armchairs, heavy items of furniture or more than two small furniture or lighting products.  Delivery using Royal Mail or alternative shipping provider.

    For more information on shipping and collection, or to add tracking, please get in touch by emailing